The McLean Youth Soccer Travel Program has a network of staff to support its members. A chain of communication has been established to help address member's issues or concerns. In the event that a parent, player or member has a technical or administrative issue or concern, please follow the process below. If a resolution is not identified, please move to the next level of escalation. Please allow for a reasonable response time.
- First Level of Escalation: Team Coach (technical) and/or Team Manager (administrative)
- Second Level of Escalation: Age Group Director (technical - visit http://www.mcleansoccer.org/page/show/39783-key-contacts for full list of AGDs) and/or Associate Club Administrator (administrative- firstname.lastname@example.org)
- Third Level of Escalation: Technical Directors - -
- Boys: Ken Krieger (email@example.com)
- Girls: Clyde Watson (firstname.lastname@example.org)
- Fourth Level of Escalation: Executive Director, Louise Waxler (email@example.com)